Our current processing time is 1-3 business days, however most often, orders are processed and shipped within 1 business day. Saturday, Sunday, and holidays are not business days.

Shipping times range anywhere from 1-5 business days (US only) depending on the method you choose at checkout. International orders can take several weeks due to customs. Note that shipping times are always estimates, never guarantees. 

For those who need their orders rush processed, please contact us & request for your order to be rush processed. We will try our best to get your package out ASAP. We also recommend choosing Priority Mail at checkout for expedited shipping, however shipping times are estimates and never guaranteed. 

Returns are done through our Returns Portal. For more information please refer to our return policy.

The process for returns and exchanges are the same. The best way to do an exchange is to request a return and purchase the size/color you want instead directly from the website. Returns are issued store credit, which can be used to make any exchange purchases. 

If your package has been marked as delivered but you have not yet received it, please wait an additional 2 business days prior to taking any action as it is likely that your package is still on its way to you. If you still do not receive it, please call USPS or UPS (depending on which method you chose) with your tracking number so that they may further assist you and locate your package. We are not responsible for any lost or stolen packages and we do not provide replacement packages.

Unfortunately we are not responsible for any lost or stolen packages as it is completely out of our hands once a package ships. However, we always recommend contacting USPS or UPS (depending on which method you choose) with your tracking number so that they may further assist you. 

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